DRAFT. Placeholder text, not legal advice. Replace it with wording from your lawyer (including the requirements of India's Digital Personal Data Protection Act) before real customers register.
Privacy notice
What we collect
From customers: company name, address, phone, email and GST number, used to create and manage the account. From a customer's website: the product catalogue the customer asks us to read. From shoppers who use the chat: their messages, an anonymous visitor id and the approximate device type.
How it is used
To run the service, to keep it secure, and to let each customer see how their own assistant is doing.
Separation
Each customer's data is stored in its own database and is never shown to another customer.
Retention and deletion
Chat messages are kept for a limited period. A customer may ask for their data to be exported or deleted.
Contact
Questions about privacy can be sent to the support contact shown on the website.